The Evidence Guide identifies the requirements to be demonstrated to confirm competence for this unit. Assessment must confirm sufficient ability to use appropriate skills and knowledge to identify and diagnose electronic security equipment/system faults. Assessment of performance should be over a period of time covering all categories within the Range of Variables statements that are applicable in the learning environment.

What critical aspects are required for evidence of competency?

Clearly identify job requirements and organise appropriate tools, equipment and materials to carry out checks and testing of a range of security equipment and systems.

Confirm reported faults with client and ascertain normal performance of security equipment/system against manufacturer's specifications.

Follow safe and efficient work practices in the use of tools and equipment and effectively manage risks and hazards in the work area.

Conduct inspections and tests of security equipment/systems in a methodical manner and accurately identify and diagnose faults based on an assessment of test data, site variables, operational and historical information.

Clean and store tools and equipment, reinstate work area in a clear and safe condition, and update and submit all required documentation in an accurate and prompt manner.

What specific knowledge is needed to achieve the performance criteria?

Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts and to deal with unplanned events. The knowledge requirements for this competency standard are listed below:

types, functions and specifications of security equipment/systems

operational principles of security equipment/systems

operational principles of data transmission networks

basics of circuit diagrams

electrical connections

electrical concepts (voltage, current, resistance and impedance)

common test equipment

tests to confirm equipment/system operation

fault finding techniques

common equipment/system faults

technical terms

common security equipment/system faults

building construction methods and types

cable identification and handling requirements

earthing systems arrangements and requirements

confined space procedures.

What specific skills are needed to achieve the performance criteria?

To achieve the performance criteria, some specific skills are required. These include the ability to:

read and interpret specifications, charts and diagrams

communicate in a clear and concise manner

demonstrate basic logic and lateral thinking processes

use appropriate tools and equipment

test security equipment/systems

read and interpret a multimeter

accurately identify and diagnose faults

identify and correctly handle cables

carry out soldering, welding, drilling and basic carpentry

work in confined spaces

methodically prioritise and organise work tasks

solve routine problems and trouble shoot

estimate resource requirements

apply safe and efficient work practices

prepare orders, invoices and supply requisitions.

What resources may be required for assessment?

Access to a suitable venue and equipment.

Access to plain English version of relevant statutes and procedures.

Assignment instructions, work plans and schedules, policy documents and duty statements.

Assessment instruments, including personal planner and assessment record book.

Access to a registered provider of assessment services.

What is required to achieve consistency of performance?

For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and observed by the assessor. The competency is to be demonstrated in a range of situations, which may include involvement in related activities normally experienced in the workplace.

Evidence of underpinning knowledge understanding of processes and principles can be gained through thorough questioning and by observation of previous work.

Assessment against this unit may involve the following:

Continuous assessment in a setting that simulates the conditions of performance described in the elements, performance criteria and range of variables statement that make up the unit.

Continuous assessment in the workplace, taking into account the range of variables affecting performance.

Self-assessment on the same terms as those described above.

Simulated assessment or critical incident assessment, provided that the critical incident involves assessment against performance criteria and an evaluation of underpinning knowledge and skill required to achieve the required performance outcomes.

Key competency levels

There are a number of processes that are learnt throughout work and life which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added.

Information below highlights how these processes are applied in this competency standard.

1 - perform the process

2 - perform and administer the process

3 - perform, administer and design the process

How can communication of ideas and information be applied? (2)

Reported faults of security equipment/system may be verified in consultation with relevant persons.

How can information be collected, analysed and organised? (2)

Results of conducted inspections and tests may be accurately documented and organised in reports for analysis.

How are activities planned and organised? (2)

Fault-finding tests may be carried out systematically to ensure fault is effectively isolated and identified.

How can team work be applied? (2)

Personal limitations in identifying and diagnosing faults may be promptly identified and assistance sought from relevant persons.

How can the use of mathematical ideas and techniques be applied? (2)

Mathematical techniques may be used to accurately estimate resource requirements and prioritise work tasks.

How can problem solving skills be applied? (2)

Hazards and risks in the work area may be promptly identified and controlled to ensure safety of self, property and others.

How can the use of technology be applied? (2)

Technology may be used to communicate, source and record information. It may also be used to carry out testing activities.

The Evidence Guide identifies the requirements to be demonstrated to confirm competence for this unit. Assessment must confirm sufficient ability to use appropriate skills and knowledge to identify and diagnose electronic security equipment/system faults. Assessment of performance should be over a period of time covering all categories within the Range of Variables statements that are applicable in the learning environment.

What critical aspects are required for evidence of competency?

Clearly identify job requirements and organise appropriate tools, equipment and materials to carry out checks and testing of a range of security equipment and systems.

Confirm reported faults with client and ascertain normal performance of security equipment/system against manufacturer's specifications.

Follow safe and efficient work practices in the use of tools and equipment and effectively manage risks and hazards in the work area.

Conduct inspections and tests of security equipment/systems in a methodical manner and accurately identify and diagnose faults based on an assessment of test data, site variables, operational and historical information.

Clean and store tools and equipment, reinstate work area in a clear and safe condition, and update and submit all required documentation in an accurate and prompt manner.

What specific knowledge is needed to achieve the performance criteria?

Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts and to deal with unplanned events. The knowledge requirements for this competency standard are listed below:

types, functions and specifications of security equipment/systems

operational principles of security equipment/systems

operational principles of data transmission networks

basics of circuit diagrams

electrical connections

electrical concepts (voltage, current, resistance and impedance)

common test equipment

tests to confirm equipment/system operation

fault finding techniques

common equipment/system faults

technical terms

common security equipment/system faults

building construction methods and types

cable identification and handling requirements

earthing systems arrangements and requirements

confined space procedures.

What specific skills are needed to achieve the performance criteria?

To achieve the performance criteria, some specific skills are required. These include the ability to:

read and interpret specifications, charts and diagrams

communicate in a clear and concise manner

demonstrate basic logic and lateral thinking processes

use appropriate tools and equipment

test security equipment/systems

read and interpret a multimeter

accurately identify and diagnose faults

identify and correctly handle cables

carry out soldering, welding, drilling and basic carpentry

work in confined spaces

methodically prioritise and organise work tasks

solve routine problems and trouble shoot

estimate resource requirements

apply safe and efficient work practices

prepare orders, invoices and supply requisitions.

What resources may be required for assessment?

Access to a suitable venue and equipment.

Access to plain English version of relevant statutes and procedures.

Assignment instructions, work plans and schedules, policy documents and duty statements.

Assessment instruments, including personal planner and assessment record book.

Access to a registered provider of assessment services.

What is required to achieve consistency of performance?

For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and observed by the assessor. The competency is to be demonstrated in a range of situations, which may include involvement in related activities normally experienced in the workplace.

Evidence of underpinning knowledge understanding of processes and principles can be gained through thorough questioning and by observation of previous work.

Assessment against this unit may involve the following:

Continuous assessment in a setting that simulates the conditions of performance described in the elements, performance criteria and range of variables statement that make up the unit.

Continuous assessment in the workplace, taking into account the range of variables affecting performance.

Self-assessment on the same terms as those described above.

Simulated assessment or critical incident assessment, provided that the critical incident involves assessment against performance criteria and an evaluation of underpinning knowledge and skill required to achieve the required performance outcomes.

Key competency levels

There are a number of processes that are learnt throughout work and life which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added.

Information below highlights how these processes are applied in this competency standard.

1 - perform the process

2 - perform and administer the process

3 - perform, administer and design the process

How can communication of ideas and information be applied? (2)

Reported faults of security equipment/system may be verified in consultation with relevant persons.

How can information be collected, analysed and organised? (2)

Results of conducted inspections and tests may be accurately documented and organised in reports for analysis.

How are activities planned and organised? (2)

Fault-finding tests may be carried out systematically to ensure fault is effectively isolated and identified.

How can team work be applied? (2)

Personal limitations in identifying and diagnosing faults may be promptly identified and assistance sought from relevant persons.

How can the use of mathematical ideas and techniques be applied? (2)

Mathematical techniques may be used to accurately estimate resource requirements and prioritise work tasks.

How can problem solving skills be applied? (2)

Hazards and risks in the work area may be promptly identified and controlled to ensure safety of self, property and others.

How can the use of technology be applied? (2)

Technology may be used to communicate, source and record information. It may also be used to carry out testing activities.

Not applicable.

The Range of Variables provides information about the context in which the unit of competency is carried out. It allows for different work practices and work and knowledge requirements as well as for differences between organisations and workplaces. The following variables may be present for this particular unit:

Work order information may relate to:

work schedules

completion dates

job requirements and tasks

specific client requirements

access to site and specific site requirements

resource requirements

OHS requirements

compliance with relevant legislation

budget allocations

warranties and service information.

Appropriate person(s) may include:

clients

site managers, project managers

engineers and technicians

technical experts

line managers/supervisors

colleagues, security consultants

regulatory personnel.

Organisational requirements may relate to:

legal and organisational operational policies and procedures

operations manuals, induction and training materials

insurance policy agreements

client and organisational confidentiality requirements

organisational goals, objectives, plans, systems and processes

employer and employee rights and responsibilities

own role, responsibility and delegation

quality and continuous improvement processes and standards

client service standards

defined resource parameters

OHS policies, procedures and programs

emergency and evacuation procedures

duty of care, code of conduct, code of ethics

access and equity policy, principles and practice

records and information systems and processes

communication channels and reporting procedures.

Tools and equipment may include:

computer, software, back-up disks

test equipment (multimeter)

hand tools, fixing tools, crimp tools, IDC tools

strippers, router, file, drill, power saw

lockpick, pick gun, followers

glass break tester, spirit level

soldering iron, welder

ladder, hoist, drop sheet, batteries

personal protective equipment

communications equipment.

Materials may include:

computer disks

circuit board cleaner

computer cables/leads

software

interface PCBs.

Personal protective clothing and equipment may include:

masks, safety glasses, head protection, ear muffs

safety boots, knee pads

gloves

witches hats, flashing lights

warning signs and tapes

fire extinguisher

first aid kit.

Risks and hazards may include:

non-compliance with building codes and regulations

exposed electrical wiring

manual handling

chemical hazards (battery corrosion)

exposure to:

asbestos

dust

noise

live power

vermin

water

glass fibre

building debris

natural and other gas build-up.

Security equipment and systems may include:

detection devices, audible/visual warning devices

cameras, monitors and control equipment

control panels, intercoms

wireless equipment, car alarms

electronic readers, electronic recognition controls

locks and locking systems

grills, lighting, boom gates, turnstiles

bank pop-up screens

smoke detection devices

electric/mechanical fire safety and fire locking systems

power supplies, batteries

security doors and door controls.

Security systems may be:

electronic

mechanical

computerised

procedural.

Site access and specific site requirements may relate to:

access and egress points, time of access

access codes, keys, passes, security clearances

union requirements

OHS requirements

building codes and regulations

heritage listings

noise control.

Safe operating practices may include:

working safely around electrical wiring, cables and overhead power lines

working safely around tools and equipment

hazard recognition

emergency procedures

awareness of electrical hazards

following confined spaces procedures

administering first aid.

Faults may be:

electronic, mechanical, procedural

software related

due to operational misuse

environmental

due to previous installation.

Operational data may be found in:

central monitoring station records

maintenance documentation

manufacturer's specifications

visual inspections

software records

back-ups.

Relevant information may include:

site variables:

equipment/system usage

environmental conditions

building structures

client habits

historical information of past performance

operational data.

Inspections may involve:

a visual inspection of:

equipment/system malfunctioning

parts and components

mechanisms

connections

using computer tools

client demonstration

environmental assessment.

Systematic fault-finding may involve:

using a methodical approach

progressively isolating fault

using testing equipment

verifies continued existence of problem

reviews all available information

identifies fault in shortest time possible.

Documentation may detail:

completion of work log

equipment/system problem

fault diagnosis

warranty conditions and allowances

recommendations for repair

circuit diagrams and flow charts

keying plans.

Applicable legislation, codes and national standards may relate to:

compliance with Australian building codes and regulations

compliance with Australian Communications Authority (ACA) cabling standards

relevant Commonwealth/State/Territory legislation which affect organisational operation:

Occupational Health and Safety and safe work practices

environmental issues

equal employment opportunity

industrial relations

anti-discrimination and diversity

licensing arrangements

Australian Standards, quality assurance and certification requirements

relevant industry Codes of Practice

trade practices, award and enterprise agreements

privacy requirements and related legislation.

The Range of Variables provides information about the context in which the unit of competency is carried out. It allows for different work practices and work and knowledge requirements as well as for differences between organisations and workplaces. The following variables may be present for this particular unit:

Work order information may relate to:

work schedules

completion dates

job requirements and tasks

specific client requirements

access to site and specific site requirements

resource requirements

OHS requirements

compliance with relevant legislation

budget allocations

warranties and service information.

Appropriate person(s) may include:

clients

site managers, project managers

engineers and technicians

technical experts

line managers/supervisors

colleagues, security consultants

regulatory personnel.

Organisational requirements may relate to:

legal and organisational operational policies and procedures

operations manuals, induction and training materials

insurance policy agreements

client and organisational confidentiality requirements

organisational goals, objectives, plans, systems and processes

employer and employee rights and responsibilities

own role, responsibility and delegation

quality and continuous improvement processes and standards

client service standards

defined resource parameters

OHS policies, procedures and programs

emergency and evacuation procedures

duty of care, code of conduct, code of ethics

access and equity policy, principles and practice

records and information systems and processes

communication channels and reporting procedures.

Tools and equipment may include:

computer, software, back-up disks

test equipment (multimeter)

hand tools, fixing tools, crimp tools, IDC tools

strippers, router, file, drill, power saw

lockpick, pick gun, followers

glass break tester, spirit level

soldering iron, welder

ladder, hoist, drop sheet, batteries

personal protective equipment

communications equipment.

Materials may include:

computer disks

circuit board cleaner

computer cables/leads

software

interface PCBs.

Personal protective clothing and equipment may include:

masks, safety glasses, head protection, ear muffs

safety boots, knee pads

gloves

witches hats, flashing lights

warning signs and tapes

fire extinguisher

first aid kit.

Risks and hazards may include:

non-compliance with building codes and regulations

exposed electrical wiring

manual handling

chemical hazards (battery corrosion)

exposure to:

asbestos

dust

noise

live power

vermin

water

glass fibre

building debris

natural and other gas build-up.

Security equipment and systems may include:

detection devices, audible/visual warning devices

cameras, monitors and control equipment

control panels, intercoms

wireless equipment, car alarms

electronic readers, electronic recognition controls

locks and locking systems

grills, lighting, boom gates, turnstiles

bank pop-up screens

smoke detection devices

electric/mechanical fire safety and fire locking systems

power supplies, batteries

security doors and door controls.

Security systems may be:

electronic

mechanical

computerised

procedural.

Site access and specific site requirements may relate to:

access and egress points, time of access

access codes, keys, passes, security clearances

union requirements

OHS requirements

building codes and regulations

heritage listings

noise control.

Safe operating practices may include:

working safely around electrical wiring, cables and overhead power lines

working safely around tools and equipment

hazard recognition

emergency procedures

awareness of electrical hazards

following confined spaces procedures

administering first aid.

Faults may be:

electronic, mechanical, procedural

software related

due to operational misuse

environmental

due to previous installation.

Operational data may be found in:

central monitoring station records

maintenance documentation

manufacturer's specifications

visual inspections

software records

back-ups.

Relevant information may include:

site variables:

equipment/system usage

environmental conditions

building structures

client habits

historical information of past performance

operational data.

Inspections may involve:

a visual inspection of:

equipment/system malfunctioning

parts and components

mechanisms

connections

using computer tools

client demonstration

environmental assessment.

Systematic fault-finding may involve:

using a methodical approach

progressively isolating fault

using testing equipment

verifies continued existence of problem

reviews all available information

identifies fault in shortest time possible.

Documentation may detail:

completion of work log

equipment/system problem

fault diagnosis

warranty conditions and allowances

recommendations for repair

circuit diagrams and flow charts

keying plans.

Applicable legislation, codes and national standards may relate to:

compliance with Australian building codes and regulations

compliance with Australian Communications Authority (ACA) cabling standards

relevant Commonwealth/State/Territory legislation which affect organisational operation:

Occupational Health and Safety and safe work practices

environmental issues

equal employment opportunity

industrial relations

anti-discrimination and diversity

licensing arrangements

Australian Standards, quality assurance and certification requirements

relevant industry Codes of Practice

trade practices, award and enterprise agreements

privacy requirements and related legislation.